Frequently Asked Question
We understand that plans can change, which is why we offer flexible cancellation policies for many of our tours and activities. The specific cancellation policy may vary depending on the tour operator, activity type, and booking terms. We recommend reviewing the cancellation policy listed on the tour or activity details page before booking. In general, cancellations made within a certain timeframe prior to the scheduled departure may be subject to a cancellation fee, while cancellations made outside of this timeframe may be eligible for a full or partial refund. If you need to cancel or modify your booking, simply contact our customer support team, and we'll be happy to assist you.
At our travel website, your safety and well-being are our top priorities. We work closely with our tour operators and partners to ensure that all tours and activities adhere to the highest safety standards. This may include implementing enhanced sanitation protocols, providing personal protective equipment, limiting group sizes, and offering contactless experiences where possible. Additionally, our experienced guides are trained to prioritize safety and are equipped to handle any emergencies that may arise during your tour or activity.
